Terms & Conditions

Terms & Conditions

  • 10 days Replacement Guarantee.
  • At Metclap.com, the Items are Covers Damaged, Defective, Not as described

Type Accepted Replacement

  • If you have received a damaged or defective product or it is not as described, wrong size, wrong color, wrong quantity. you can get a replacement within 10 days of delivery at no extra cost.

When does this guarantee not apply?

The guarantee or replacement does not extend to:-

  • Digital products and AMC services.
  • Innerwear, Lingerie, Socks, Jewellery Freebies and Clothing Freebies.
  • Damages due to misuse of product or Incidental damage due to malfunctioning of product.
  • Items that have been worn/washed/soiled
  • Fragile items, hygiene related items
  • Any consumable item which has been used or installed.
  • Any conventional /Groceries/Organics Item etc.
  • Any bakery Items like cakes, Customized cakes & related any items to birthdays.
  • Customized/Innovative items etc.
  • Return request is made outside the specified time frame
  • Products with tampered or missing serial numbers.
  • Items that are returned without original packaging, freebies or accessories.
  • Any damage / defect which are not covered under the manufacturer’s warranty.
  • Made-to-order/Custom Jewellery.
  • If any item purchased for MY SHOP section, No warranty, Guarantee or Replacement /Return Applicable.

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